Below is a list of commonly asked questions about the products, services and processes associated with working with Supervisor Systems. If your question is not answered below, please feel free to call us or submit a Contact Us Form and we will gladly contact you and answer any questions you may have.
FEED SUPERVISOR | HOOF SUPERVISOR | TRUCK SUPERVISOR
Q. What types of scale heads can Feed Supervisor run on?
A. Today Feed Supervisor can run on the Avery Weigh Tronix 2040 and 640 scales, and the
Dinamica Generale SI600. In the near future we will be running on the Digi-Star 3600 and 2400.
Q. Where do I want the scale head indicator?
A. The scale head can be used as the display on the mixer, either on the swing arm, or side. This application can cut down on the cost, as another display may not be needed. The scale head can also be mounted in the tractor cab, and a remote display used on the mixer wagon, or in the loader.
Q. What is a remote display and do I need one?
A. A remote display is another indicator that duplicates the scale head read out. If your scale is located on the mixer, and your feeder can read it and reach it easily, you may not need a remote display.
Q. Where does the Touch Screen go?
A. The FS»Touch touch screen will be mounted in the tractor cab. The 640XL scale head is mounted on the mixer and may be used as a remote display.
Q. How will I transfer data between the scale head and my computer?
A. The choice is really yours. If you use the 2040 system, you can transfer either with;
Click here for a support illustration on Transfer Data.
- A direct connect cable, from the scale head to your computer
- Data Module, similar to a ruggedized data stick
- Radio frequency
- If you use the FS»Touch you will transfer with a data stick or WiFi.
Q. How does Installation work?
A. After you have made the decision to purchase Feed Supervisor, we will schedule time on your farm, to train and install. If you are the "do it yourself type", we can ship the equipment, and set up an online training schedule.
Q. What about service after the sale?
A. Service is provided free, for one year after your installation. Our yearly service plan includes all updates released in the year plus unlimited telephone support. Support and updates can also be paid for on an as needed basis. If you have internet access, we provide online remote support at no additional charge. We also offer a large list of services you may not think of. Be sure to check out our Services page!
Q. What kind of computer do I need to run Feed Supervisor?
A. Installation System Recommendations
- Microsoft Windows XP, Vista, or Win 7 (32 bit/64 bit) operating system
- Minimum of 2GB of RAM (Higher RAM preferred on Vista/Win7 systems)
- Minimum of 100 Megabytes available hard disk space
- Minimum of 800x600 monitor resolution
- Standard mouse or trackball
- 9 Pin Serial Port
Q. Do I need internet access?
A. Internet access is not necessary to run Feed Supervisor.
Q. Does the system have the ability to automatically import pen counts and milk weights from my parlor software?
Q. Is it possible for weather and other notes to be entered into records?
Q. Do you have a system to fit a small dairy?
A. We are able to customize our programs to fit your specific needs and budget.
Q. We are looking at expanding, can your system grow with me, and will it update to future technology?
A. the FS»Touch gives us unlimited development potential to go where ever you want to in the future with the latest, expandable technology, and we will be there, leading the way!
Q. How long is the return on my investment?
A. Our typical customers find their payback in 6 months.
Q. Do you offer payment plans?
A. Yes we do, and occasionally have special offers. Make sure you are on our mailing list.
Q. Can I use a different computer?
A. Yes. You can install Hoof Supervisor into any computer that uses Windows XP, Vista or Windows 7 operating system.
Q. Will it store all my cow history?
A. Yes. As much as your computer can hold.
Q. Can I down load reports easily?
A. Yes. You can pull all reports into an excel spreadsheet, or export them to a PDF. You can transfer these saved files to a USB drive.
Q. Can I import information to and from Herd Management software?
A. You can import trim lists, and other herd data into Hoof Supervisor and run custom reports. Exporting data from Hoof Supervisor back into the herd management software depends on the software.
Q. Can Truck Supervisor work with my current scale?
A. Yes. Our software currently runs in a Weight Tronix E1310 Scale head. It reads an analog signal. If your current scale is an analog scale, then the hook up is simple. If you have a digital scale, we will need to apply a program that converts the signal.
Q. How does this connect to the office computer?
A. Depending on the distance from the scale head location to the computer, we can either use a direct connect line, or use radios.
Q. How does this work when I am hauling multiple loads of crops?
A. The individual trucks you are using and their respective empty weights and the crop you are hauling, can be programmed to a remote advance device. When the truck rolls across the scale, the driver hits his device button; the scale records the weight and enters it to the computer.
Q. How does it work for purchased loads?
A. The Driver will stop and pick up a HID scanner card for the ingredient being brought in. The driver will scan the card to record the weight and then also when empty and return the card.
Apr 11 - 1:51 amWe continue to evaluate the portable NIR test lab. Today testing the John Deere Harvest lab
Mar 29 - 5:39 pmCentral Plains Dairy Expo see us in booth 139
Mar 29 - 4:33 pmCentral Plains Dairy Expo Prayer Breakfast. Starting the day in worship. Thank you to Rita Vander Kooi for sharing your story and your faith with us.
Mar 29 - 9:04 amWe're here at the WPS Farm Show Booth A35. If you are near Oshkosh, we'd like to see you!
Mar 29 - 12:22 amCentral Plains Dairy Expo. Excited how effective the Feed Supervisor training sessions were at getting the crowd ready for Clint Black.
Mar 28 - 4:58 pmKicking off the Central Plains Dairy Expo 2017 with a Feed Supervisor training session.
Mar 20 - 2:44 pmCentral Plains Dairy Expo
Mar 16 - 3:34 pmFeed Supervisor Boot Camp is an intensive training program for Dairy Industry Professionals.
Mar 16 - 3:07 pm1:00pm Truck Supervisor - Identify how Truck Supervisor can enhance your scale and improve the efficiency of your dairy. 2:15pm Feed Supervisor -Get up to speed on our latest updates and the improvements to FS Touch.
Mar 16 - 2:38 pmContact Feed Supervisor for details. Space is limited. A panel discussion where current clients explain the benefits of Truck Supervisor.