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FAQ


Below is a list of commonly asked questions about the products, services and processes associated with working with Supervisor Systems. If your question is not answered below, please feel free to call us or submit a Contact Us Form and we will gladly contact you and answer any questions you may have.

FEED SUPERVISOR | HOOF SUPERVISOR | TRUCK SUPERVISOR




FEED SUPERVISOR

Equipment

Q. What types of scale heads can Feed Supervisor run on?
A. Today Feed Supervisor can run on the Avery Weigh Tronix 2040 and 640 scales, and the Dinamica Generale SI600. In the near future we will be running on the Digi-Star 3600 and 2400.

Q. Where do I want the scale head indicator?
A. The scale head can be used as the display on the mixer, either on the swing arm, or side. This application can cut down on the cost, as another display may not be needed. The scale head can also be mounted in the tractor cab, and a remote display used on the mixer wagon, or in the loader.

Q. What is a remote display and do I need one?
A. A remote display is another indicator that duplicates the scale head read out. If your scale is located on the mixer, and your feeder can read it and reach it easily, you may not need a remote display.

Q. Where does the Touch Screen go?
A. The FS»Touch touch screen will be mounted in the tractor cab. The 640XL scale head is mounted on the mixer and may be used as a remote display.

Transferring

Q. How will I transfer data between the scale head and my computer?
A. The choice is really yours. If you use the 2040 system, you can transfer either with;
  • A direct connect cable, from the scale head to your computer
  • Data Module, similar to a ruggedized data stick
  • Radio frequency
  • If you use the FS»Touch you will transfer with a data stick or WiFi.
Click here for a support illustration on Transfer Data.

Support

Q. How does Installation work?
A. After you have made the decision to purchase Feed Supervisor, we will schedule time on your farm, to train and install. If you are the "do it yourself type", we can ship the equipment, and set up an online training schedule.

Q. What about service after the sale?
A. Service is provided free, for one year after your installation. Our yearly service plan includes all updates released in the year plus unlimited telephone support. Support and updates can also be paid for on an as needed basis. If you have internet access, we provide online remote support at no additional charge. We also offer a large list of services you may not think of. Be sure to check out our Services page!

Software

Q. What kind of computer do I need to run Feed Supervisor?
A. Installation System Recommendations
  • Microsoft Windows XP, Vista, or Win 7 (32 bit/64 bit) operating system
  • Minimum of 2GB of RAM (Higher RAM preferred on Vista/Win7 systems)
  • Minimum of 100 Megabytes available hard disk space
  • Minimum of 800x600 monitor resolution
  • Standard mouse or trackball
  • 9 Pin Serial Port

Q. Do I need internet access?
A. Internet access is not necessary to run Feed Supervisor.

Q. Does the system have the ability to automatically import pen counts and milk weights from my parlor software?
A. Yes!

Q. Is it possible for weather and other notes to be entered into records?
A. Yes!

Price

Q. Do you have a system to fit a small dairy?
A. We are able to customize our programs to fit your specific needs and budget.

Q. We are looking at expanding, can your system grow with me, and will it update to future technology?
A. the FS»Touch gives us unlimited development potential to go where ever you want to in the future with the latest, expandable technology, and we will be there, leading the way!

Q. How long is the return on my investment?
A. Our typical customers find their payback in 6 months.

Q. Do you offer payment plans?
A. Yes we do, and occasionally have special offers. Make sure you are on our mailing list.




HOOF SUPERVISOR

Equipment

Q. Can I use a different computer?
A. Yes. You can install Hoof Supervisor into any computer that uses Windows XP, Vista or Windows 7 operating system.

Software

Q. Will it store all my cow history?
A. Yes. As much as your computer can hold.

Q. Can I down load reports easily?
A. Yes. You can pull all reports into an excel spreadsheet, or export them to a PDF. You can transfer these saved files to a USB drive.

Q. Can I import information to and from Herd Management software?
A. You can import trim lists, and other herd data into Hoof Supervisor and run custom reports. Exporting data from Hoof Supervisor back into the herd management software depends on the software.




TRUCK SUPERVISOR

Q. Can Truck Supervisor work with my current scale?
A. Yes. Our software currently runs in a Weight Tronix E1310 Scale head. It reads an analog signal. If your current scale is an analog scale, then the hook up is simple. If you have a digital scale, we will need to apply a program that converts the signal.

Q. How does this connect to the office computer?
A. Depending on the distance from the scale head location to the computer, we can either use a direct connect line, or use radios.

Q. How does this work when I am hauling multiple loads of crops?
A. The individual trucks you are using and their respective empty weights and the crop you are hauling, can be programmed to a remote advance device. When the truck rolls across the scale, the driver hits his device button; the scale records the weight and enters it to the computer.

Q. How does it work for purchased loads?
A. The Driver will stop and pick up a HID scanner card for the ingredient being brought in. The driver will scan the card to record the weight and then also when empty and return the card.
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Oct 20 - 11:32 am
Truck Supervisor is capable of recording more than just inventory. Did you know that our truck scale can record your dairy's milk weights too? No more hand adding milk volumes!



Oct 6 - 10:52 am
Find the value in Data Coaching for Feed Supervisor! See the picture below for an example of a dairy that has improved every single month with the help of Data Coaching. Don't settle for where you are currently at, let us help you improve through this Feed Supervisor utilizing program.



Oct 3 - 11:58 am
It is a beautiful Tuesday morning at the World Dairy Expo 2017. Stop by our booth MC-81 and get your Truck Supervisor squeezee toy. See you there!



Sep 1 - 11:55 am
It's that time of year again! Here are some interesting tips to help refresh your memory on achieving high quality corn silage by Farm Journal News Source. Happy Harvest! http://www.dairyherd.com/quality-silage/9-tips-achieve-high-quality-corn-silage



Aug 21 - 11:17 am
A big thank you to Bag Man, LLC and Lallemand Animal Nutrition for helping us put on a wonderful silage bag meeting a couple weeks ago. Topics discussed included bagger maintenance, mold prevention, packing, wildlife damage prevention and Bag Man's Secure Cover solution, importance of inoculants like Buchneri 500 from Lallemand, and a product from Feedstuff Bagging's owner and our main speaker, Dennis Yager. He demonstrated his Forage Gas Relief Valves that are simple, easy to use, and a great tool to help remove all the oxygen in your forage bags! Here is a link to his Youtube channel demonstrating how easy it is to put into one of your forage bags: https://www.youtube.com/watch?v=4_rVXRz7XDU We also wanted to thank Craig Dueholm and family for allowing us to host on your farm! All in all it was a great day!



Jul 28 - 2:10 pm
KSDairy Consulting, Inc. is teaming up with Bag Man, LLC to host a forage bag seminar featuring guest speaker Dennis Yager. It will be held on Thursday, August 10th. Join us for lunch and an interactive presentation of proper bagging technique. Contact us at the office for more information!
Jul 18 - 10:56 am
Do you find yourself too busy to take the time to really dive in to the information that Feed Supervisor provides you with? Do you feel like you aren't getting the most out of your investment? You don't have to feel that way any longer! Introducing our new Data Coaching Program! Designed with our customers' best interest in mind to help you sort through the tremendous amounts of data in Feed Supervisor and help you locate and utilize the features that are most beneficial to your dairy! Our goal is not to throw more numbers and data at you but help you translate that data into useful information that can help you make educated decisions for your operation. Contact us today to learn how you can take advantage of data coaching!



Jul 13 - 9:57 am
Day 3, the mist has stopped. Going to be a beautiful day!



Jul 15 - 11:29 pm
Only 1 more day left at the 2017 WI Farm Technology Days in Algoma, WI. Come visit our booth #619 on South 6th Street. Grab a cup of ice cold water, enjoy the cool breeze from our fans and be one of the first to see our new and improved Truck Supervisor System featuring the new touchscreen scale. See you there!



Jul 12 - 10:47 am
Live at Wisconsin Farm Tech Days!


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